FAQ

Everything you want to know.

Can't find your answer? Email hello@hellowata.com — we respond within one business day.

Products & Materials

What are Wata wipes made of?

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100% unbleached, U.S.-grown cotton. No polyester, polypropylene, or synthetics. 99% purified water and 5 clean EWG Verified ingredients.

What does 'Wata' mean?

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Wata (綿, pronounced wah-tah) is Japanese for raw cotton — the fiber in its most natural state. We chose it because it describes exactly what we are.

Why are the wipes cream-colored?

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Natural color of unbleached cotton. Most wipes are chemically bleached with hydrogen peroxide and optical brightening agents. We skip that entirely.

Safe for newborns?

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Yes. Hypoallergenic, pH-balanced, dermatologist tested, EWG Verified. No fragrance, dyes, parabens, phthalates, alcohol, or chlorine. Safe for eczema-prone skin.

Are they flushable?

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No. Biodegradable and compostable, but please dispose in trash. We believe in honest labeling.

Biodegradable?

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Yes. 100% cotton biodegrades in weeks under composting. Zero microplastics. Synthetic wipes take 100–500+ years.

Where manufactured?

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United States. 100% U.S.-sourced cotton, regenerative farming. Complete supply chain control.

Certifications?

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EWG Verified™, dermatologist tested, hypoallergenic, cruelty-free, Natural Cotton Seal (first wipe brand), NAPPA Award winner, OEKO-TEX Standard 100. Woman-owned.

Can adults use them?

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Yes. Whole family — babies, children, adults, pets. Face, body, post-workout, makeup removal.

How big?

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7×8 inches — up to 35% larger than typical wipes. Extra-thick, tear-resistant. 1–2 wipes per change.

Different from other 'natural' wipes?

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Most 'natural' wipes still use synthetic fabric. FDA doesn't require fabric disclosure. Wata's fabric itself is 100% cotton — what touches skin is cotton, not plastic.

Orders & Support

Subscriptions available?

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Yes. Subscribe and save on every delivery. Update, pause, or cancel anytime.

Return policy?

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Contact us within 30 days with your order number. Items must be unopened and in original packaging.

Shipping time?

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Orders before 12 PM ship same day, M-F. Processing 1–3 business days.

Where available in stores?

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Select retailers and growing. Contact us for current locations.

Ambassador program?

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We love working with creators who use and love Wata. Apply at our ambassador page or email hello@hellowata.com.